Privacy Policy
Last updated: April 13, 2026
1. Introduction
HTA Calibration ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our calibration certificate management platform.
2. Information We Collect
Account Information
When you create an account, we collect your email address, name, and organization details. Passwords are securely hashed and never stored in plain text.
Certificate Data
We store calibration certificate information including equipment descriptions, calibration dates, measurement data, and associated documentation.
Usage Data
We automatically collect certain information when you access our platform, including IP addresses, browser type, login timestamps, and pages visited.
3. How We Use Your Information
- Provide and maintain calibration certificate services
- Send notifications about certificate status and upcoming due dates
- Authenticate your identity and maintain account security
- Respond to your inquiries and support requests
- Comply with legal obligations and regulatory requirements
- Improve our platform based on usage patterns
4. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account data | Until deletion requested | Service provision |
| Calibration certificates | 7 years | Regulatory requirement |
| Audit logs | 1 year | Security compliance |
| Session data | 30 days | Security |
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limited processing of your data
To exercise these rights, visit your account settings or contact us at the address below.
6. Cookies
We use essential cookies only, which are necessary for the platform to function properly. These include session cookies for authentication and security tokens. We do not use third-party tracking or advertising cookies.
7. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit using TLS 1.3
- Encryption at rest for stored data
- Secure password hashing with bcrypt
- Regular security audits and monitoring
- Access controls and authentication
8. Third-Party Services
We use the following third-party services to operate our platform:
- Google Cloud Platform (infrastructure and hosting)
- Resend (transactional email delivery)
- Sentry (error monitoring)
Each provider is bound by data processing agreements and complies with applicable privacy regulations.
9. Children's Privacy
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
HTA Instrumentation Pvt. Ltd.
Email: services@htaipl.com
Address: # 73, Ramachandra Agrahara, Near T.R. Mills, Chamarajpet, Bangalore - 560 018 India
See also: Terms of Service